During the height of the pandemic, food delivery app development quickly went to the top of the to-do list in the food business. People were accustomed to ordering their meals (and groceries) via smartphone applications due to the Covid-19 lockdowns and limitations. People are reluctant to give up this new degree of comfort, even though numerous limitations have been removed.
There are no surprises because ordering online is quite convenient. Users may explore the menu and ingredients without making a phone call (hi, fellow Millennials!).
All restaurateurs that want to increase their business with a dedicated app should read our advice.
Restaurant smartphone apps come in a variety of shapes and sizes
Restaurant software comes in a variety of forms. Some meet the needs of restaurant management, while others assist guests in planning their restaurant visit, ordering food, staying updated, or receiving promotions while on the go. Here are a few of today’s most common types:
Reservations are required
Waiting in line for a table at a restaurant may soon be a thing of the past. People now place higher importance on their time and schedules than ever before. Furthermore, the limits and suspicions surrounding Covid-19 have hastened the trend toward online bookings. As a result, restaurant reservation apps have become a requirement.
There are various successful order processing apps to choose from: Table Agent works with around 5,000 restaurants worldwide, OpenTable with 54,000 venues in the United States, and Fork with 80,000 venues worldwide.
Deliveries of food
One hundred eleven million people in the United States use food delivery apps regularly preferred better restaurant alternatives. While branded applications remain more popular, third-party apps have fast grown in popularity and have become the new market norm.
Facts on food apps
According to The Business of Applications, market revenue for food delivery apps technologies has increased by 204 percent recently. The introduction of platform-to-customer services in smaller US locations, as well as Covid-19 legislation, indicate that the outlook for the next three years is bright. Food delivery is expected to be worth $385 billion by 2030.
Although the pandemic has accelerated the industry’s growth, it has also increased competition. Be prepared to fight with well-established corporations like UberEats when starting a food delivery firm today. Not only will you need to deliver good software and support, but you’ll also need to include some unique features.
You could also provide game-changing solutions. Restaurant commissions on Food Delivery App like Grubhub and UberEats, for example, can reach up to 40%, yet there are few measures to increase customer loyalty. You can tackle this challenge with your meal delivery project, much like the Lunchbox startup did. This business provides a virtual marketplace for the restaurant industry with no commissions. It is akin to Amazon, where you can order food and deliver it.
What do restaurant app users expect?
Consumers have high expectations of on-demand services these days, and restaurant apps are no exception. Depending on your project, various elements will need to be included in your restaurant app development plan. Although there is no common cheat sheet for entrepreneurs, we can compile a list of the most important expectations your potential customers will have by the end of 2021:
- Digital menu that can be customized (photos, video, list of ingredients)
- Filters are a type of filter that is used (by ingredients, price, discounts, popularity, and similar)
- Reservations are required.
- Ordering (for delivery or takeaway)
- Expenses (both the order payments and tips)
- Order statuses can be tracked online.
- Customer service via in-app chat
- Instruments with artificial intelligence (for example, startup ConverseNow offer Al ordering assistants to take orders via phone, chat, drive-thru, and self-service kiosks)
- Notifications through push (for special offers and updates on the order status)
- Food delivery costs are low.
Customers at the restaurant
- Individualization (for example, dish or restaurant suggestions for vegans, cereal or lactose-intolerant people)
- Add or remove ingredients from the menu as needed.
- For each menu item, there are user reviews.
- For delivery, place an order and track it using GPS.
- Sharing on social media
- Gifting that is integrated
- Filtering and searching in great detail
- Integrations with third parties (like integration with health and fitness-tracking apps)
- Bonus features and gamification (for example, a system with achievements, challenges, and tournaments where users earn in-app currency that goes towards goods and services)
So, entrepreneurs, who want to create an ubereats clone, can grab the opportunity to create their food delivery solution that stands apart. Users expect something witty and new. New concepts and ideas are always the starts of a successful business. Choose an App development company that helps entrepreneurs and enthusiasts enter the app market by developing a customized food delivery app as per their needs. The market is growing, and it is the correct time to step into this digital benefit.